How do you think games can improve their approach to storytelling?
Well, this is an interesting question because as a writer, I have to admit something about games. At its core, a game with great gameplay and a terrible story is still going to be a fun game. But a game with a great story and terrible gameplay is going to be a horrible game. There's no getting around the fact that first you have to have a very fun game. It just can't go the other way. So there's a reason why, historically, some of the writing for video games hasn’t been that great, and that's because you have to make sure you have a fun game first.
That said, the more money that's being involved in video games, the more production time we have, and the more opportunity we have to really be taken seriously as a large mass media experience, the more time I think can legitimately be and should be devoted to the story. You've seen some really awesome games with great stories come out like the Infamous series, for example.
I feel that the dialogue in video games tends to be cliched, and this bothers me because when you have cliched dialogue, you end up with cliched characters, you end up with cutscenes that are just jokes that people skip, and you lose a lot of depth of immersion for these stories. So I would like to see the dialogue get better, and I would also like to see character arcs get better. I frequently see video game characters making big decisions and changes in their lives based on very poor foreshadowing, or very poor character growth, where it's just—suddenly now I'm a bad guy, or suddenly now I'm a good guy, or whatnot. I would really like to see video games put more rigor into it, to let us experience a character's growth.